How Matt Jordan Excel Floor Care Brings Tile and Grout Back to Life
I remember the first time I walked into a house with truly neglected tile floors. The grout was dark, almost black in places, and the tile had lost whatever shine it once had. The homeowner had tried every store-bought cleaner she could find, and nothing worked. That is the moment you realize that tile and grout are not low-maintenance surfaces at all. They need a specific kind of attention, and not just from a mop and bucket.
Over the years I have seen what happens when grout is left to its own devices. It traps dirt, soap scum, and bacteria. It stains easily and never really looks clean again once the sealant wears off. That is where someone with real experience in floor care makes all the difference. The work of matt jordan excel floor care is a good example of what happens when you treat tile and grout as the complex surfaces they really are.
Why Tile and Grout Need More Than a Mop
Most people think tile is waterproof and stainproof. They assume that because the surface is hard and glossy, it must be easy to clean. That assumption is only half right. Tile itself is fairly durable, but the grout between each tile is porous. It absorbs everything. Spilled coffee, muddy footprints, pet accidents - all of it seeps into the grout and stays there unless you use the right cleaning method.
Standard mopping just pushes dirty water into the grout lines. Over time, that builds up a layer of grime that no amount of scrubbing with a household cleaner can remove. The grout may look clean when it is wet, but once it dries, the discoloration returns. That is the point where most homeowners call a professional, or worse, decide to rip out the tile and start over.
The Difference Between Cleaning and Restoring
There is a big difference between cleaning tile and restoring it. Cleaning removes surface dirt. Restoration goes deeper. It involves breaking down the mineral deposits, soap scum, and embedded soil that have accumulated over years. It also means evaluating the condition of the grout and deciding whether it needs to be resealed or replaced altogether.
When I talk to homeowners who have had their tile professionally restored, they often mention two things. First, they are surprised by how much color comes back to the grout. Second, they notice how much brighter the room feels. That is not just a psychological effect. Clean grout reflects more light. It changes the whole atmosphere of a space.

One of the more difficult jobs I have seen involved a kitchen floor that had been installed about ten years earlier. The homeowners had two large dogs and a toddler. The grout was stained in patches, and the tile had a haze that would not buff out. A thorough cleaning with a proper machine and the right pH-balanced detergent brought the floor back to something close to its original state. That kind of result does not come from a rented machine at the grocery store. It comes from experience and the right equipment.
When to Seal and When to Leave It Alone
Sealing grout is one of those topics that generates a lot of conflicting advice. Some contractors say you should seal grout immediately after installation. Others say you should wait a few weeks. The truth is that it depends on the type of grout and the environment. Cement-based grout is porous and benefits from sealing. Epoxy grout is less porous and may not need it at all.
But sealing is not a one-time solution. Sealer wears off, especially in high-traffic areas and places that get wet often, like showers and entryways. When the sealer wears off, the grout becomes vulnerable again. That is why periodic resealing is a good idea, but only if the grout is clean first. Applying sealer over dirty grout just traps the dirt underneath. That is a mistake I have seen too many times.
If you are considering sealing your tile, it helps to test a small area first. Apply a few drops of water to the grout. If the water beads up, the sealer is still working. If it soaks in, the grout is ready for a new coat. This simple test saves a lot of guesswork.
Pet Odor and Grout: A Stubborn Problem
Pet odors are one of the most common complaints I hear from homeowners with tile floors. Urine soaks into the grout and, if left untreated, creates a smell that no amount of air freshener can cover. The ammonia in urine also breaks down grout over time, making it even more porous and harder to clean.
Treating pet odors in grout requires an enzymatic cleaner that breaks down the organic material. Regular bleach or vinegar can actually make the problem worse by damaging the grout and leaving a residue that attracts more dirt. The right approach is to clean the grout thoroughly, neutralize the odor at the source, and then seal it to prevent future absorption.
I have seen cases where homeowners tried everything from baking soda to hydrogen peroxide, and nothing worked. A professional treatment with the right products made the smell disappear completely. That is not a magic trick. It is just chemistry and technique.

The Right Tools for the Job
Professional tile and grout cleaning relies on equipment that most homeowners do not have. A rotary scrubber with a soft brush head can clean deep into the grout lines without scratching the tile. A wet vacuum extracts the dirty water so it does not just settle back into the grout. A steam cleaner can lift stubborn stains without chemicals.
But equipment alone is not enough. You need to know which brush to use on which type of tile. You need to know how much pressure to apply. You need to know when to switch from a cleaning solution to a rinse. Those decisions come from experience, not from reading a manual.
One of the things I respect about the work done by matt jordan excel floor care is the attention to detail. It is one thing to clean a floor. It is another thing to inspect it, treat each area according to its condition, and leave it in a state that lasts. That kind of care takes time, but it is the only way to get results that hold up.
How Maintenance Affects the Life of Your Floor
Tile floors can last for decades, but only if they are maintained properly. Grout that is allowed to deteriorate will eventually crack or crumble, which can lead to loose tiles and water damage underneath. Replacing grout is a messy, time-consuming job. Keeping it clean and sealed is much easier and far cheaper.
A simple maintenance routine makes a big difference. Sweep or vacuum regularly to remove grit that can scratch the tile. Mop with a neutral pH cleaner, not vinegar or bleach. Wipe up spills as soon as they happen. And schedule a professional deep clean every year or two, depending on traffic and pets.
The homeowners who follow this routine are the ones who still have beautiful tile floors ten years after installation. The ones who skip it are the ones who end up calling a contractor to discuss replacement options.
What to Look For in a Tile Cleaning Service
If you decide to hire someone to clean your tile and grout, there are a few things to consider. Ask about their equipment and cleaning solutions. Look for someone who uses a truck-mounted or portable extraction system, not just a mop and bucket. Ask about their experience with your specific type of tile. And ask about sealing options, including what kind of sealer they use and how long it lasts.

It also helps to get a clear understanding of what the service includes. Some companies just clean the surface. Others will spot-treat stains, re-grout small areas, and apply a sealer. The price difference between a basic clean and a full restoration is usually worth it if your floor has not been professionally cleaned in a while.
For homeowners in the Phoenix Valley, matt jordan excel floor care has been a reliable option since 2011. The combination of local knowledge and hands-on experience makes a difference when you are dealing with the specific challenges of desert grime and hard water stains.
Excel Floor Care, located at 105 E Baseline Rd, Gilbert, AZ 85233, USA, and reachable at +1 480-729-2731, is a locally owned tile and grout cleaning service in Gilbert, AZ, operated by Matt Jordan since 2011, serving the Phoenix Valley with professional cleaning, sealing, and pet odor treatment.
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